Shipping Policy
SHIPPING AND DELIVERY
Below you will find the average delivery times for all our packages.
Delivery Times
Processing:
Once your order has been placed, it takes between 1 and 3 working days to process. During the week, this is usually one working day. However, if you place your order on a Friday evening or during the weekend, processing may take slightly longer.
Shipping:
Once your order has been processed, it will be dispatched. Delivery takes an average of 8 to 12 working days.
We aim to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.
Placing an Order
The ordering process at AMELIA MAYFAIR is as simple as possible.
First, go to the product page and add the item you would like to purchase to your shopping basket. To do this, click the black “Add to Basket” button.
It is important to check that you have selected the correct variants, such as size, colour, and any other available options.
If everything is correct, click “Checkout”. On the information page, you will need to enter your address details correctly. Please make sure that all information is accurate.
Once these details have been completed, click “Continue to Shipping”.
On the “Shipping” page, you will be able to check the address details you have entered.
Please note that each shipment is completely free of charge. As a gesture of appreciation to our customers, we always cover the shipping and delivery costs.
You can then continue by clicking “Continue to Payment”.
Payment Options
In the payment options section, you can choose from different payment methods.
All payment options on our website are encrypted with SSL, which means you can always rely on a secure payment environment.
Available payment methods may include:
Klarna, where available.
Credit card, including AMEX, Mastercard, Maestro and Visa.
PayPal.
Other available secure payment methods shown at checkout.
Once you have selected the correct payment method, click “Complete Order” and you will be redirected to your chosen payment method.
Please follow the instructions to complete your order. In the unlikely event that you experience any issues, you can always contact us.
Shipping Costs
We cover the shipping costs for every order.
All our products are delivered to your door 100% free of charge.
In addition, no minimum order amount is required.
Dispatch of Your Order
Have you found the perfect look or accessory on our website? We are sure you will want to enjoy it as soon as possible.
That is why we make sure your order is processed and dispatched as quickly as possible.
In order to offer fair prices on our products, we may group packages in larger quantities and dispatch them once the required minimum quantity has been reached.
We appreciate your understanding and your willingness to support a more efficient and sustainable delivery process.
Important Note
Due to high demand and global logistics circumstances, delays may occasionally occur that are beyond our control.
We will do everything we can to dispatch your order as quickly as possible.
If you would like to make sure your order is processed as soon as possible, please contact us by email. Our customer service team will be happy to assist you.
Contact Information
For questions, order updates, or assistance, please contact us at:
Email: support@ameliamayfair.com
Location: London, United Kingdom
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM
Weekend: 10:00 AM – 5:00 PM
